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The Unintended Consequences Of Brand Safety  

“The Sell Sider” is a column written by the sell side of the digital media community. Today’s column is written by Jed Hartman, US President, Channel Factory. The evolution of digital media has unleashed a number of unintended negative consequences. Just to rattle off a few examples: The quest for impression-based scale led to advertisersContinue reading »

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Vizio Nixes DSPs From Inscape; Ad-Free Programmers Missing Out

Here’s today’s AdExchanger.com news round-up… Want it by email? Sign up here. Tunnel Vizio-n Vizio will remove many DSPs from its Inscape smart TV data service, Business Insider reports. Inscape was a popular way to retarget CTV audiences using online advertising IDs, working with DSPs such as The Trade Desk, VideoAmp, Engine Group, MediaMath and Cadent.Continue reading »

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Horizon Media agencies ply new ground with incentive-based deals tied to compensation

Horizon Media’s performance agency, Big, which also acts as a sort of incubator for emerging brands, crafted a new fiscal approach to a campaign it’s currently executing with a direct-to-consumer air conditioning brand named Windmill.

Working in conjunction with Horizon Media sibling Blue Hour Studios, which handled creative conception and production of Windmill’s campaign, Big put together a bespoke compensation model tied to Windmill’s business performance, by which the agencies’ compensation kicks in once certain sales goals are met, and important metrics like customer acquisition cost and email list growth also reach certain levels. As Windmill hits and exceeds sales goals, the agencies’ compensation goes up as if it were an investor — although it is ultimately capped, said John Koenigsberg, general manager of Big.

“We wanted to put accountability to the business outcomes at the center of our model,” said Koenigsberg, who is the son of Horizon Media president, CEO and founder Bill Koenigsberg. “We feel rooting our compensation in business outcomes crucial to our clients’ success is less about gimmicks and more about shared culture and identifying the capabilities and incentives we can draw upon to create those outcomes.”

John Koenigsberg said the models for each of Big’s clients varies. In this case, the deal involved setting multiple KPIs around agreed-upon sales objectives and creating a sliding scale of comp for the agency. At 80 percent of the KPI reached, the agency’s fee kicks in, but is capped at 120 percent. “It gives us the opportunity to overdeliver,” said Koenigsberg, who did not provide exact figures as examples. “In the spirit of reciprocity, Windmill wants us to make money too.”

“It’s going really well at this point,” said Mike Mayer, co-founder of New York-based Windmill. Though he declined to share actual sales numbers or the details of the financial arrangement with Big and Blue Hour, he did say “we are selling fast and beating our expectations.”

Using Horizon Media’s buying clout, Big sought out effective but cost-efficient media (including unusual out-of-home media placements in New York City laundromats and bus wraps on the Hampton Jitney, as well as paid and organic social, digital video and email) while Blue Hour conceived of all the creative work. Some digital elements launched in May but the OOH only kicked in after the July 4th weekend. The campaign’s overall media spend was about $1 million, said a Horizon representative.

Mayer added that with Big and Blue Hour handling all marketing elements of the startup, he was able to focus on the customer side of launching the business. “That’s really rare for a founder to be able to do — I felt like we’ve been in good hands since inception,” he said.

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Here’s what’s behind the rise of custom algorithms for digital ad decisions

Custom algorithms for digital ad targeting and programmatic bidding have been a “thing” for a few years now, but as advertisers ingest more campaign data and demand more control over how it’s used, these systems have evolved and are getting more attention. Tech firms are stepping in to build algorithmic models based on advertisers’ measurement and audience data. The results are decisioning systems that plug into demand-side ad platforms to turn previously one-size-fits-all ad bidding processes into one-of-a-kind approaches designed to address the individual goals of brands.

“Within our group alone, we have fielded three times as many discussions this year on the topic of custom algorithms from advertisers,” said Kayleen Ohneck, director, verified tech and contracts at Publicis Media. She said that although there has been interest in custom algorithms “for some time now,” reduced efficacy of third-party cookies and other data signals has amplified it. “There is a renewed force for advertisers to expand customer relationships and curate opportunities to utilize first-party data in order to continue in a world of addressability, including how custom algorithms can fit within those opportunities.” 

In many cases, the first-party data advertisers supply to help train models built by custom algorithm providers is campaign measurement data or information about customer behavior which may not have been used for media buying and planning in the past. “An advertiser having the ability to bring their own first-party data signals into ‘algo’-based solutions can improve consumer personalization, which promotes an overall increase in performance and drives business outcomes more curated to that advertiser,” said Ohneck.

Performance, transparency — and killing the competition

Interest in custom algorithms for programmatic ad bidding, marketing mix modeling, and other marketing and sales purposes among Rapp Worldwide clients comes not only from a desire for optimized ad performance and data transparency, said John Gim, global chief marketing sciences officer at the agency. It’s about protecting intellectual property and beating the competition. “Their focus revolves around maximizing the unique data that a given client may have to incrementally improve algorithms that historically may not have incorporated this additive layer, as well as ensuring that this customization leads to owned IP for clients to ensure their competitive advantage,” he told Digiday.

“It’s not just the better performance, it’s always moving on a better path than your competitors,” said Adam Heimlich, CEO of Chalice, a one-year-old firm that recently received an undisclosed amount in funding through a new venture capital unit of indie programmatic ad giant The Trade Desk. Rather than relying on generic algorithmic models designed to satisfy broad advertiser goals — or to favor firms that created them such as Google and Facebook — he said advertisers are asking for systems that give programmatic platforms bidding “instructions that are unique.” For instance, he said, a retailer with data that helps predict the lifetime value of a customer might want to distinguish between those sorts of buyers and a one-time purchaser to target ad creative and place bids accordingly.

Sophistication and growth

In the earlier days of custom algorithms just a few years ago, the products developed were “relatively crude and hard to use” compared to tech created today, said Heimlich. Exponentially faster and cheaper data ingestion, storage and processing power enabled through cloud computing is helping produce more sophisticated tools that can take advantage of data in new ways, he said. 

Companies like Paris-based Scibids and WPP-owned Xaxis also compete in the evolving arena of custom advertising algorithm suppliers. Xaxis in 2018 began shifting its proprietary artificial intelligence platform Copilot to enable more customized tech refined to meet specific advertiser goals, said Jacob Grabczewski, head of product for Copilot at Xaxis.

Grabczewski said custom algorithms have accounted for 20% of digital ad activity optimized by the Copilot system thus far in 2021, compared to 15% last year. The company has built programmatic ad models such as one for a furniture retailer optimized to reach people predicted to make high-value purchases, and another for an online bank that wanted to reach people who were likely to make high-value initial deposits. 

“The adoption of customized algorithms is typically a process,” said Grabczewski. “We see marketers test the waters with a new data integration to inform optimization, such as in-store visit, or add a level of complexity to a more standard goal, like calculating the return on ad spend.”

Concluded Heimlich, “Our take is there are many different ways to build ad algorithms, and advertisers should think of the landscape as a set of tools for different jobs.” 

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