Month: September 2018

Amazon followed Apple to become the second U.S. company to reach $1 trillion in market value, reflecting the online retailer’s striking transformation from a profitless bookseller into a disruptive force of commerce and society.

Shares of WPP slipped nearly 8 percent in London this morning after advertising’s largest holding company reported slowing sales in the critical North American market during the first half of this year. In the second quarter, like-for-like sales in North America fell 0.3 percent. They slipped 0.7 percent in the first half of 2018. Excluding…

Online security guru John McAfee once famously declared that hacking into computers is so easy, even a grandma could do it. Danish ISP Stofa put that assertion to the test in a new film touting its SafeSurf program, training six real grandmothers in the art of cyber invasion. These ladies do struggle a bit at…

On Wednesday, Facebook’s Sheryl Sandberg and Twitter’s Jack Dorsey will sit in front of the 15 members of the Senate Intelligence Committee to discuss their companies’ role in the 2016 election and their efforts to prevent the dissemination of misinformation in November’s midterm election. The committee also invited Google, but instead of sending a C-level…

Every year, the industry predicts the demise of TV. When the scales finally tipped last year and digital spend overtook its TV equivalent, the death knells rang. But having first heard the ringing at least a decade ago, I’ve stopped paying so much attention. TV is alive and thriving. The reason the “death of television”…

On Feb. 24, 2009, Jan Koum incorporated WhatsApp Inc. in California and began developing what would become the biggest messaging application in the world within just a few years. WhatsApp started as a basic way to send status updates to all of the friends in your phone address book, but as people started to use…

When businesses are looking to improve their customer experience, attention naturally veers toward sexy technology like machine learning and natural language processing. But elaborate tools will make little impact unless leadership and employees can learn to use new systems, embrace different ways of working and accept CX improvement as an ongoing journey. In other words,…

When Twitter CEO Jack Dorsey testifies before Congress this week, he’ll likely be asked about an issue that has been hovering over the company: Just who decides whether a user gets kicked off the site?

Executives from Facebook, Twitter and Google are likely to face questions about political content, antitrust concerns and consumer privacy at hearings that begin Wednesday.

The company put out an official announcement Monday after months of speculation that the job was Read’s to lose.