Access to Telemedicine Is Hardest for Those Who Need It Most

Older patients and other vulnerable populations tend to need more medical care, but it’s often difficult for them to get online for remote visits.

BK Reimagines the Restaurant Experience; Brands Promote Job Openings for Labor Day: Thursday’s First Things First

Welcome to First Things First, Adweek’s daily resource for marketers. We’ll be publishing the content to First Things First on Adweek.com each morning (like this post), but if you prefer that it come straight to your inbox, you can sign up for the email here. How Burger King Is Reimagining the Restaurant Experience During the…

How Burger King Is Reimagining the Restaurant Experience During the Pandemic

Key insights: Planned enhancements will include contactless ordering and delivery modes such as coded lockers to pick up food. Burger King says the new design will result in a physical footprint 60% smaller than a traditional BK restaurant building and site. The last time Adweek caught up with Jos? Cil, the CEO of Restaurant Brands…

Smucker’s Sees Its New Approach to Advertising Pay Off as Sales Soar

Key Insights: More time and space to pitch ideas has led to more creativity and risk-taking. It’s better to be controversial and memorable than safe and forgettable. The J.M. Smucker Company admits that some of its past advertising hasn’t been all that great. Maybe even a bit boring. Too many agencies working independently of each…

Dentsu’s Chief Automation Officer: ‘AI Should Be Injected In Every Process’

Agencies spend too much time doing manual work. One of the biggest time sucks? Transferring data files between enterprise systems that don’t talk to each other. Max Cheprasov, now an exec at the Dentsu Aegis holding company level, recognized these inefficiencies while working at Dentsu agency iProspect starting in 2011. He set out to documentContinue reading »

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What’s The Best Multiscreen Attribution Study? It Depends On Your Campaign Goals.

“On TV And Video” is a column exploring opportunities and challenges in advanced TV and video. Today’s column is written by Sona Pehlivanian, VP of addressable campaign management and operations at New York Interconnect.  As TV and video viewership fractures across platforms, channels and devices, marketers are shifting their TV buying plans to account for newContinue reading »

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The Big Story: Rolling With The Punches

It feels a tad early to be buying pumpkin spice lattes (even though you apparently can). But one thing it’s definitely not too early to do? Get ready for Apple’s IDFA changes in iOS 14. And even the biggies need to prepare. Last week, Facebook got very vocal about its plans, which involve not collectingContinue reading »

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Digital Advertising To Grow Despite COVID-19; Billions Of Media Dollars Are Up For Grabs This Year

Here’s today’s AdExchanger.com news round-up… Want it by email? Sign up here. Traditional Media In The Doldrums Ad spending in the United States will decline 8% this year, according to a survey of ad buyers released Wednesday by the Interactive Advertising Bureau. Digital ad spend will grow 6% despite the dip, while traditional media is setContinue reading »

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‘Supercharging contextual’: Publishers eye potential for contextual ad revenue growth

As the pendulum swings away from data-heavy, third-party based audience targeting, publishers are using contextual data tools in smarter ways and gaining more control over their contextual ad revenues.

Contextual ad targeting — where ads are served to people based on the environment they’re reading content — has become more nuanced since the brand safety debate required tech tools to be more specific about how they classify a page beyond simple keywords. 

Publishers to build their own context-based ad tools and stitch them together with first-party data segments. Insider referred to its first-party data platform Sága as ‘contextual on steroids’ in July during a Digiday+ Talk. The New York Times has built five proprietary contextual ad products since 2018. Last year it ran 100 campaigns using at least one of these tools, now at any one time, 100 campaigns are running, the publisher said. Other publishers are pairing together contextual data with existing first-party data identifiers such as CRM records or email addresses and creating lookalike audience segments for unknown audiences, said Joe Root, co-founder of data management platform Permutive. 

“Publishers are supercharging contextual, call it contextual plus,” said Root, “and they have the opportunity to use the data themselves rather than give it away for others to harvest.” 

Publishers have always created contextual private-marketplace deals, but browsers and regulators cracking down on cross-site tracking has accelerated the urgency to generate demand from contextually relevant buyers in all environments. Even more importantly, within iOS environments. As the lights go out for audience-based tracking, contextual data is a huge portion of what is going to be left in the ecosystem and what advertisers and vendors will be forced to work with.

The common complaint is that contextual ad revenue won’t replace the revenue generated from audience-based targeting on the open marketplace. Contextual targeting has its limits — it doesn’t work for last-click attribution models — but some publishers think the scale of potential spend that could move into contextual is more than expected.

A report carried out by PwC and ad trade body ISBA released in May showed that premium publishers’ biggest advertisers (those with the strictest whitelists and who pay for the top tech to police the open marketplace) were still appearing on hundreds of thousands of websites. 

“Clearly this is fueled by audience segmenting and retargeting. No one is buying the ‘context’ of Nepalese calendars,” said Bedir Aydemir, head of audience and data, commercial at News UK. “If ‘segmenting and retargeting’ across the long tail of the open marketplace becomes hard, or impossible, then that is a lot of spend that would be shifting to contextual.”

Contextual is working for The New York Times, which was battered by depressed ad revenues thanks to the coronavirus-induced downturn. Despite its overall ad sales plunging 44% in the second quarter, The Times made as much revenue from its five contextual-based products in the first half of 2020 as it did through all of 2019, said senior vice president, ad innovation, Allison Murphy. Also in the first half of this year, The Times traded roughly the same number of impressions through contextual targeting than through audience-based targeting, the publisher didn’t share the rate of growth from the year prior before press time.

“That’s an exciting milestone for us and speaks to the groundswell and growing demand from advertisers and our team who are educating clients in the market,” said Murphy. 

Typically, the more data points attached to inventory, the higher the premium, in some cases by up to 50%. The Times has priced its contextual targeting tools on a par with its audience-based products, with the exception of some in-demand narrow segments like C-suite execs, so marketers can target campaigns based on how suited to the objective it is. 

As demand from marketers grows, publishers will start to take more control of their contextual ad revenue stream. 

For now on the open exchange, “publishers’ pages are scraped by third-party vendors and contextual buying decisions are made by these intermediaries with no input or control from the publisher,” said Aydemir. This could reduce in the future as intermediaries are squeezed out by issues such as user consent, data leakage and the dying cookie. 

But because third-parties supply the information to agencies, publishers don’t know how much is based on contextual data. “We don’t actually know the size of the prize yet,” he added.

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