Month: December 2021

“While concern might be a barrier for consumers to consent/opt in to data collection, lack of concern in and of itself isn’t enough to motivate consent,” said Renee Cassard, chief audience officer at Omnicom Media Group North America. “Opting in to share your data has to bring value with it; and consumer definitions of value vary depending on the situational context.”

OMG Signal surveyed just over 1,000 respondents spanning Gen Z to Boomers and in between, the majority of which were caucasian but also represented African Americans, Hispanics and Asia/Pacific Islanders. An overall 63% registered concerns about sharing data, while 31 percent said they were extremely concerned. The percent went higher as the ages got older.

In descending order, concerns revolved around the access they gave to general-interest websites (79 percent); big tech (77 percent); apps (76 percent); government (73 percent); brands/products (72 percent); retailers (71 percent); banks (59 percent); and healthcare (57 percent).

Cassard and her team compared these insights to research conducted in 2020 with Sourcepoint (OMG Signal hadn’t been formed yet) over which sectors consumers tend to give their consent. That survey assessed three types of consent: lock modal (a screen that forces the user to consent or not before proceeding); notice modal (same screen, except the user can X out of the screen); and notice — bottom (message at the bottom of the screen that lets the user X out), the latter of two which convey implied consent but the user doesn’t explicitly choose to offer it.

That survey found that authoritative or trustworthy sites, including news channels, generated a 76 percent consent rate, while food and drink sectors secured an even higher average consent rate of 86 percent. On the other hand, publishers of more specialized content such as personal finance saw a significantly lower consent rate at 24 percent. Cassard said that specifically, BIPOC women’s sentiment around the banking and healthcare verticals showed delivery fell below their expectations.

In other words, it seems consumers seem more ready to give away their data to get a Frappuccino than to find out the value of their 401-K. Again, Cassard said, age plays a factor, with more Boomers (24 percent) uncomfortable with sharing their data than younger cohorts.

“Marketers must understand explicit as well as implicit expectations for their category to provide consumers with enough value to opt in,” said Cassard. “In banking, this may mean providing tools to help consumers self-assess their ‘money personality,’ and helping them understand how to evolve their relationship with money, rather than providing information about financial products.”

Diagnosing consumers’ expectations and attitudes, and aligning those with higher value content and tools, is as important as understanding consumer concerns around data and privacy and in the end, is what will likely motivate them to provide their consent.

The conversation has been edited and condensed for clarity. 

Is Ace trying to appeal to a younger consumer base now? 

Short answer, yes. We’re trying to appeal to all DIY-ers and homeowners. Our value proposition is that we’re about being the helpful place, being the most helpful hardware store on the planet. That’s helpful for all audiences. However, the millennial audience, the growth audience as we call them, are obviously aging into being first-time home buyers and certainly we want to appeal to that new audience for us. We want them to have brand affinity for Ace.

How are you doing that?

Our full marketing mix is [targeting] DIY-ers. From TV to digital to search to social, everything that we’re doing is to reach those audiences. What’s new this year are the PR activations [like the SomeDay program]. It’s not specifically to reach those audiences but it’s a fringe benefit. Working in partnership with OKRP, we are working to create disruptive PR activations [that get the attention of homeowners and newer homeowners].

You’ve had a few of these PR activations already this year. Are those activations drawing millennials and first-time homebuyers to Ace stores? 

PR is just one cog in the machine to reach all DIY-ers, all homeowners and particularly that younger audience. We want to get them in the fold and have brand affinity. Are we seeing them in our stores? Yes. That’s as a result of everything we’re doing. These PR activations are new for us and we’ve seen good results so we’re going to keep going. We’re already working on what 2022 looks like.

As part of this effort you leaned into TikTok earlier this year. Do you think you’ll continue to increase your investment there? 

It’s brand new for us so jury is still out for us as a brand. We [don’t know] the percentage of homebuyers in that space. We’re wide open to it. We’re always open to finding the best way to reach and engage the target audience we’re trying to reach.

The whole charge with OKRP is to be disruptive. Let’s use PR, use these activations to be disruptive, punch above our weight and get noticed by DIY-ers in general and, in particular, millennials who are that growth audience for us.

Do you plan to continue leaning into influencers? 

Influencers [in our marketing mix] are relatively new for us as a brand. We are testing and learning as we go. As we get into 2022, we’ll continue to look at that. It’s dependent on the ideas that we end up executing —some ideas have influencers as an integral part and others don’t.

Your latest PR activation is a music video with some influencers. Are you putting paid media dollars behind that?

We did put a significant amount of money for us behind the holiday video on digital. We didn’t plan for anything to be put behind it. It was supposed to be just a holiday activation with the influencers creating their own and drafting off the idea. But it’s so good that we put a significant amount [of media dollars] behind it so we could get more folks to see it. [Editor’s note: He declined to share how much.] This effort and the PR activations are additive. We’re not killing anything else to be able to do this.

Anything else we should know?

Not only are we marketing to consumers but we also have 5,000 store owners. When you own an Ace store, it’s not a franchise organization. It’s a co-op. So when you own an Ace store you own part of the company. The marketing team has 5,000 bosses, the merchandising team has 5,000 bosses. Marketing and awareness with our retailers is almost as important as marketing to consumers. 

Listen up

The key hits:

• The Atlantic, Los Angeles Times and The Washington Post have appointed new heads of audio.
• Publishers expect to grow headcount on their audio teams in 2022.
• Slate and Vox are upping their episode frequency for some of their biggest shows.
• More partnerships between publishers and other organizations are coming.
• Vice and The Washington Post want their podcasts to draw more from their international newsrooms.

As publishers continue to churn out new podcast shows, the space is consolidating. As podcast giants like Spotify build out their own in-house production arms with The Ringer and Gimlet Media, media companies are being pushed to find ways to similarly size up to stand out amid an increasingly saturated podcast marketplace.

The number of English-language podcast series on the market increased by 39% from January 2020 through October 2021, according to podcast analytics and ad platform Backtracks. The number of podcast episodes increased by 20% in that time period. Fortunately for publishers, podcast listeners’ appetites have similarly gone up. In a recent survey of 2,000 U.S. adults from Nielsen and podcast hosting and monetization company Acast, 52% of those surveyed who consume podcasts at least monthly increased the amount of time they spent listening over the past six months. (However, the study did not include data on overall podcast listening time).

To fight for eardrums heading into 2022, publishers are spreading out their podcast efforts. They are expanding their podcast teams and appointing new audio leaders as well as planning to push out more episodes and in more parts of the world.

New heads of audio

• Renita Jablonski, director of audio at The Washington Post, joined the team in July. 
• That month, The New York Times named Paula Szuchman its first director of audio. 
• Jazmín Aguilera was named head of audio at the L.A. Times in November. 
• On Dec. 13, The Atlantic announced Claudine Ebeidw will lead The Atlantic’s audio team as executive producer. Ebeid was previously at The New York Times, and spent eight years at NPR. 

Headcounts expected to grow next year

Shani Hilton, managing editor for new initiatives at the L.A. Times, expects the L.A. Times’ audio team to “probably double” next year, from its current total of 10 under Aguilera. 

The Washington Post also has plans to expand the audio team, which is currently made up of about 20 people, Jablonski said. While she didn’t say how many people the Post was looking to hire, she said she wants the team to be able to handle having “more things happening at once” while working on enterprise and breaking news stories, Jablonski said. “We want to really build the team in a way so that we can have more things happening at once so that enterprise work continues and breaking news stories can be taken care of in a way that we feel proud of,” Jablonski said.

CNN also wants to grow its editorial and product audio teams to develop audio and podcast projects next year, a spokesperson said, without providing specifics. CNN will bring more talent and hosts to its podcast programming in 2022.

Upping episode frequency

Slate is planning on increasing the frequency of some of its longest-running, popular weekly podcasts including, “Mom and Dad Are Fighting,” “What Next: TBD” and “Political Gabfest” — the exact frequency changes of these shows is still TBD, according to a spokesperson.

At Vox Media, “Decoder” and “Vergecast” will expand to two episodes per week, Vox Media Studios president Marty Moe said in an emailed statement. “Criminal” will begin releasing episodes weekly (from biweekly).

Three-quarters of 2,000 U.S. adults who consume podcasts at least monthly say they listen to podcasts weekly — but just 43% of podcasts currently publish on a weekly cadence, according to a recent study from Nielsen and podcast hosting and monetization company Acast. “There’s an appetite there,” said Nick Southwell-Keely, U.S. director of sales and brand partnerships at Acast.

More partnerships on podcast production

The Vice audio team plans to work with more outside organizations and platforms to create podcasts next year, according to Kathleen Osborn, vp of audio at Vice. “I want to continue to lean into and collaborate with like-minded, but complementary places that can be really additive for audiences,” Osborn said. The benefits are cross-promotion and the ability to create more and better shows, she said. “We’re doing it more next year… we just haven’t announced them [yet],” Osborn added.

At Vox Media, “Today, Explained” will reach a larger audience through a new radio distribution partnership with WNYC Studios, according to Moe. “Pivot,” hosted by Kara Swisher and Scott Galloway, will produce video content for Salesforce+, a new streaming service for businesses and professionals. 

Slate is working on a new narrative podcast series about Roe vs. Wade, set to launch in May and supported by a grant from the International Women’s Media Foundation.

Catering to global listeners

Vice’s audio team has a focus on “globalized work,” Osborn said, thanks to its offices around the world. “With whatever show we’re doing, we think about it as the English-speaking or -understanding audience,” she said. Though 70% to 80% of Vice’s podcast listeners are living in the U.S., its international audience is increasing, Osborn said, though she did not provide audience data or details. Vice has previously produced podcasts in Spanish and Japanese and is working on a new show in Arabic. Vice is also looking to create podcasts in Hindi and Japanese, Osborn added.

As The Post continues to invest in international teams, “we are thinking a lot about how audio is fitting into that expansion, and how to get more of what the Post does so well to more people,” Jablonski said. She couldn’t share specifics yet but said the development process is starting with “thinking about daily habits and thinking of the time of day in terms of consumption and what people want and need to hear when,” she added.

More podcasts overall next year

The Post is working on two pilots for the beginning of next year and has others planned for later in the year, Jablonski said. Overall, the goal is to introduce more podcasts than this past year.

Next year, ViacomCBS will continue developing podcasts around its franchises, such as “The Daily Show” and “48 Hours.” Three new shows are currently being piloted around The Daily Show. Steve Raizes, svp of ViacomCBS Podcast, said to expect more original podcasts coming from ViacomCBS next year. He sees audio opportunities for TV pitches that don’t get developed into a show. “The podcast and TV pipeline… is an amazing chance to pilot and do a proof of concept on a different economic scale than linear,” he said. — Sara Guaglione

What we’ve heard

“This is [Vox Media CEO Jim] Bankoff and [Group Nine CEO Ben] Lerer realizing that, to move the needle for major marketers, you need both breadth and depth. It’s sort of a throwback to folks from the late ’90s… What’s different now is people are monetizing it, instead of just reporting phantom traffic.”

— Prohaska Consulting CEO Matt Prohaska on Vox Media’s planned merger with Group Nine Media

2021: The year in publisher M&A

This year, the term “mergers and acquisitions” has been thrown around in the media industry with such gusto and intent that by the end of the year, it was important to ask, what publisher hasn’t at least toyed with the idea of buying or being bought by a competitor?

The past couple of weeks alone were chock-full of new deals, including Vox Media acquiring Group Nine and BuzzFeed closing its purchase of Complex Networks and becoming the first of several publishers to follow through on plans to go public via SPAC after hyping up the idea for the past six months.  — Kayleigh Barber 

Here is a timeline of some of the major publisher M&A deals from the past year: 

June 24: BuzzFeed acquires Complex Networks

• It has been a busy pandemic for BuzzFeed in the realm of media and acquisition. In February 2021, the digital media publisher closed its acquisition of HuffPost from Verizon Media, and then four months later announced it had agreed to acquire Complex Networks and would go public via SPAC.
• On Dec. 6, BuzzFeed (BZFD) officially went public. The price of a share subsequently fell by 39% in its first week, according to CNBC. This followed the company losing about 94% of the initial $287.5 million that the SPAC had raised after investors pulled out, which was first reported by The Wall Street Journal on Dec. 2. 
• Read more about BuzzFeed’s acquisitions here: 
  • Cheat Sheet: BuzzFeed will go public via SPAC IPO to fuel acquisitions, the first one being Complex Networks
  • ‘Profitability in the back half of next year’: BuzzFeed CEO Jonah Peretti (and Verizon Media CEO Guru Gowrappan) on their big merger
  • Jonah Peretti and Rich Antoniello explain why BuzzFeed is buying Complex Networks

July 21: BDG acquires Some Spider Studios

• BDG, formerly Bustle Digital Group, purchased Some Spider Studios for an estimated $150 million in an all-stock deal, according to The Wall Street Journal. This acquisition expanded BDG’s parenting vertical, with the brands Scary Mommy, Fatherly and the Dad. 
• In addition to this, BDG is also considering going public via SPAC next year, with the company’s CEO Bryan Goldberg being publicly supportive of BuzzFeed’s SPAC this year.  

Aug. 12: Trusted Media Brands acquires Jukin Media

• To get into the digital video space, the publisher of Reader’s Digest and Family Handyman decided to buy Jukin Media for an undisclosed amount. Jukin owns social-first video properties Fail Army and The Pet Collective and is also a major video licensor of user-generated viral content. TMB’s CEO Bonnie Kintzer has said she is hopeful that the video chops at Jukin will be applicable to the legacy brands she oversees, as well assist in the company’s ability to sell a younger audience to advertisers. 
• Read more here: 
  • Why Trusted Media Brands acquired viral video publisher Jukin Media

Aug. 16: Future and Dennis + others 

• In August, U.K.-based Future plc bought several Dennis Publishing brands, including The Week and Kiplinger, for £300 million ($416 million). The deal officially closed on Oct. 4.  
• This acquisition came after the company acquired the GoCo Group and Marie Claire earlier this year and TI Media and CinemaBlend the year before that. 
• Future has acquired $1 billion worth of assets over the past five years, according to the company. 
• Read more here:
  • Cheat Sheet: What Future plc is really getting from Dennis acquisition
  • How Future PLC’s audience-first strategy grew revenue in 2020

Aug. 27: Axel Springer buys Politico

• Axel Springer announced in August it was spending $1 billion to purchase a 100% stake in Robert Allbritton’s Politico, Protocol and E&E News brands. The German-based media conglomerate previously bought Insider for $450 million in 2019. 
• Read more here: 
  • Cheat Sheet: Axel Springer continues quest for premium audiences with $1 billion acquisition of Politico

Oct. 6: Dotdash acquires Meredith 

• IAC’s Dotdash announced it was purchasing Meredith for $2.7 billion, in a deal that officially closed on Dec. 1 and renamed the company Dotdash Meredith. In May, Meredith announced it had sold its Local Media Group to Gray Television for an all-cash offer of $2.7 billion. Dotdash gained Meredith’s entire National Media Group portfolio, which includes People, Southern Living and Better Homes & Gardens.
• Read more here:
  • Meredith to use the sale of its local media group to grow national publications into multi-platform brands
  • ‘We want to buy real brands’: Dotdash posts $131 million in annual revenue, $21m in adjusted EBITDA, eyes acquisitions

Dec. 13: Vox Media acquires Group Nine 

• Vox Media purchased digital publishing company Group Nine, which owns Thrillist, The Dodo and Pop Sugar, for an undisclosed sum, according to The Wall Street Journal. The Journal also reported the combined company — of which Vox will retain 75% ownership and Group Nine will retain 25% — is expected to earn $700 million in revenue in 2022, with $100 million in profit. Vox Media’s last major merger was with New York Media in September 2019, though the company had been active throughout 2021 in snapping up podcast companies like subscription-based podcast newsletter Hot Pod and podcast studio Cafe Studios. 
• Read more here:
  • ‘Breadth and depth’: Observers see more pluses than minuses in Vox Media, Group Nine merger
  • Vox Media’s Marty Moe and Preet Bharara are building a business that extends beyond podcasting

Dec. 14: Food52 acquires Schoolhouse

• Publisher and e-commerce marketplace Food52 continued on its retail expansion with the purchase of the Portland, OR–based lighting and lifestyle goods company Schoolhouse for approximately $48 million in cash and stock, according to the company. Much of that funding was raised from TCG, the investment arm of The Chernin Group, which made an $80 million investment into the company this year, Axios reported. 

And of course, let’s not forget the mergers that might have been (and may still be):

• The Athletic and The New York Times
• The Athletic and Axios
• Axios and Axel Springer

Numbers to know

$80 million: The amount of money invested into Food52 by TCG, the investment arm of The Chernin Group, which includes $48 million to cover Food52’s acquisition of the home decor company Schoolhouse.

6,150: The number of news workers laid off during the Covid-19 pandemic.

$59,000: Salary floor that The New York Times has set for Wirecutter employees as part of an agreement signed with Wirecutter Union.

Privacy power plays

Privacy regulators appear poised to play a more active role in the digital ad market in 2022. However, some publishing and tech executives are wary of whether that will play out to their benefit or detriment.

As 2021 comes to a close, the level of attention that privacy regulators are paying to digital ad tracking and profiling is “heightened,” said Dominique Shelton Leipzig, partner and co-chair of the ad tech privacy and data management practice at law firm Perkins Coie. 

Within the past month, there have been two privacy regulation-related moves made in Europe that reflect that intensified interest. 

• In late November, the European Parliament Committee on Internal Market and Consumer Protection approved the Digital Markets Act, which limits the use of personal information to target ads without “clear, explicit, renewed, informed consent.”
• On Dec. 1, a cookie-related law took effect in Germany that prohibits the use of cookies on websites without first receiving a person’s consent.

While both laws appear to redouble the boundaries introduced by Europe’s General Data Protection Regulation law, they also reinforce the renewed attention that digital ad practices are receiving from regulators. Among publishing and ad tech executives, the attention spills over into concerns regarding how privacy regulators’ increased activity may affect the balance of power in the digital ad market.

“There is a lot of interest in what is happening in the privacy realm right now and how that affects digital advertising and then how privacy and antitrust meld together,” said one publishing executive.

Specifically, publishing and ad tech executives are concerned about the consequences of regulators like the U.K.’s Information Commissioner’s Office and Competition and Markets Authority reviewing Google’s Privacy Sandbox proposal for replacing the third-party cookie. The I.C.O. and C.M.A. are assuming regulatory oversight of Privacy Sandbox. However, some publishing and ad tech executives feel like they have had little insight into how that work is progressing.

“I don’t know if there’s a way to stay closer to the beat of what’s happening in that triangle of two regulators and Google and the rest of the industry, but that’s where I’ll be focusing my attention,” said one ad tech executive.

For its part, the I.C.O. did publish a Commissioner’s Opinion on Nov. 25 that discusses Google’s Privacy Sandbox. However, it does not provide a wealth of insight, as indicated in the below quote from the report.

“Google has not yet fully articulated how the GPS proposals comply with the requirements of data protection law and PECR — both individually or as a whole. This is partly due to individual proposals being at different stages of development, as well as issues raised during those processes. As such, the Commissioner does not intend to provide a detailed critique of specific GPS proposals beyond the content of this Opinion. This may change in future, where appropriate and if they reach a more advanced stage.” — Tim Peterson

What we’ve covered

Publishers’ post-cookie plans are set, but they’re still worried about what’s next:

• Publishers are becoming slightly less anxious about how the third-party cookie’s demise will impact their businesses, according to the latest Digiday Research poll.
• A majority of publisher respondents still expect that the deprecation will hurt their targeting and measurement capabilities.

Read more about publishers’ cookie-related concerns here.

Why Yang Adija gamified NFTs to encourage Turner Sports’ audience to embrace the blockchain:

• Turner Sports made its first concerted effort to launch an NFT project in 2018.
• This month WarnerMedia’s sports division is rolling out an NFT game made for mobile devices.

Listen to the latest Digiday Podcast episode here.

How TheStreet’s new editor-in-chief Sara Silverstein will oversee a growing staff to bring in more free readers:

• This month Silverstein filled the editor-in-chief role that’s been vacant since 2017.
• Her priority in 2022 is to expand the financial news outlet’s audience of free readers.

Read more about TheStreet here.

Future plc wants to be carbon-neutral by 2026:

• The British publisher has released documents including audits of its greenhouse gas emissions and prospects for achieving neutrality.
• Other publishers are also speaking up about their sustainability efforts.

Read more about Future plc here.

A Q&A with Reach’s Terry Hornsby on how the U.K. publisher plans to reach 10 million registered users:

• Reach has 8 million registered users, up from 6.7 million at the end of July.
• Google’s single sign-on feature has helped to fuel Reach’s registered user growth.

Read more about Reach here.

What we’re reading

It’s winter for publishers’ digital advertising businesses:
In a CNBC article about BuzzFeed’s valuation and its ripple effect on private publishers looking to go public, BDG CEO Bryan Goldberg said that the digital ad market in the fourth quarter of 2021 is not looking good for media companies because of advertisers’ supply-chain issues.

Why BuzzFeed employees couldn’t sell their stock:
As BuzzFeed’s stock price dropped through its first week of trading, the company’s current and former employees couldn’t do much of anything about their declining capital gains because of an issue with the company BuzzFeed hired to manage the transaction, according to Vice.

Moneyball can’t be applied to journalism:
A color-by-numbers approach to article production would make journalists’ lives easier, but it’s hard, if not impossible, to know which metrics from previously published stories signal their success, let alone what may be sure bets for future pieces, according to Columbia Journalism Review.

G/O Media wants to grow, but internal tensions are leaving the company vulnerable:
G/O Media CEO Jim Spanfeller is ready to take part in the media merger and acquisitions race, after claiming a profitable year. Insider reports, however, that employees are frustrated with poor contracts, union negotiations and a lack of resources, which they feel are inhibiting editorial growth.