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Dan Wieden, Jeff Goodby and Rich Silverstein Highlighted in Latest ‘Inspiration’ Documentaries

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3 Questions Marketers Need To Ask About Marketing Mix And Attribution Modeling

“Data-Driven Thinking” is written by members of the media community and contains fresh ideas on the digital revolution in media. Today’s column is written by Alice K. Sylvester, Partner at Sequent Partners. Marketing is too complex today to be decoded by the naked eye. Machine learning and statistical models have evolved to provide an extremelyContinue reading »

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EDO Raises $80 Million To Chase Nielsen; TV Nets Out The “Stress” In Stress-Tested

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‘There’s still more value there’: Why a DTC baby brand is dedicating more than half of its ad spend to paid search

Guava Family, a direct-to-consumer parenting brand, placed its bets on paid search back in 2019, investing in Google search ads. Three years later, that’s still the case even as ad channels like TikTok and influencer marketing gain traction with peer DTC brands.

“Instead of trying to spread ourselves thin and do everything mediocre, we’d rather be really effective at the things that we found to have the most leverage on a business in terms of growth,” said Reed Schmidt, creative director at Guava Family. The California-based company has four full-time employees, leveraging outside ad agencies for media buying and planning.

Since 2021, the DTC brand has spent about 60% of its advertising dollars on Google search and shopping, up from just over 50% in 2020 and 2019, and 45% in 2018. Remaining ad dollars are currently split up between Facebook and Instagram, which accounts for 20-30% of budget, and Amazon, which is about 10% of ad spend, said Schmidt. 

This year, at least half of Guava’s sales revenue generated from ads will be dedicated to media spend. The team declined to provide exact figures. Per Kantar, Guava spent more than $1,326 on media last year, up from $72 spent in 2020. Those figures do not include social spend as Kantar does not track those numbers. Network radio figures were only available through March 2021. 

In Guava’s early days, the lion’s share of ad spend went to Facebook and Instagram. That tide started to shift when Facebook announced updates to its privacy settings and accelerated with last year’s iOS 14 data privacy changes. 

“We’ll run little experiments here and there to see if there’s promise,” Reed said. “The moment we find promise, though, we go all in and we try to find a way to maximize that value there.”

Guava has seen year-over-year growth in its revenue stemming from paid Google search and shopping, per the team. It’s why Guava is so bullish on its paid search strategy. The team did not provide further details on those figures.

As the digital advertising landscape becomes increasingly more crowded, more expensive and less attributable, thanks to data privacy changes, Guava is also banking on organic referrals throughout parenting communities, followed up by product search that will eventually push users to purchase, said Scott Crumrine, founder and CEO of Guava. For example, a parent searches the word crib and sees an ad for Guava’s crib product or deals page. 

“The company is basically set up to ensure that word of mouth is really strong,” Crumrine said. “We’re launching into a market where word of mouth, by nature, is very strong.”

Guava isn’t alone in betting big on paid search. According to Katya Constantine, CEO of performance marketing shop DigiShop Girl, it’s a trend many consumer brands are tapping into, spending upward of 60% of the media budget on Google performance marketing. 

“With the improvement of ad units and the overall increase of people buying online, search just became a significantly more important channel both from growth and demand,” Constantine said.  

And it’s not to say that Guava isn’t testing other platforms. The brand has a six-month experiment going with user-generated content campaigns across platforms like Facebook, Instagram and YouTube. 

But when it comes to paid search, the methodology is for the brand to experiment until results flatten and then move onto something else, said Schmidt. 

“You’ll eventually find a plateau and at that point, it is time to go back out and think, what else can we do? But until you hit that plateau, there’s still more value there,” he said.

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From last mile to last aisle: Omnicom Media Group sets up first programmatic PMP for retail place-based screens

Omnicom Media Group, Digiday has learned, has set up an out-of-home focused programmatic private marketplace that harnesses some 80,000 point-of-purchase screens across multiple environments in an effort to give OMG clients preferred or exclusive access to place-based inventory that’s as close to point of purchase as one can get.

You’ve heard of “the last mile” in retail marketing? This represents the proverbial “last aisle.” 

The pandemic of the last two years may have kept a lot of people shopping from home, but that hasn’t stopped retailers and a host of place-based media firms from investing millions into screens that are in or near stores. Companies like GSTV and Volta, Cooler Screens and GroceryTV continue to expand their network of screens, providing content and advertising to consumers in stores, gas stations, EV charging stations and the like.

Some of this place-based media network inventory is now programmatically available for the first time, which triggered the media agency network to create the PMP, said Megan Pagliuca, Omnicom Media Group’s chief activation officer, who noted the marketplace goes live today (April 8). 

“The benefits of programmatic around measurement, targeting, ease of testing, etc., creates this massive opportunity for brands to be able to drive ROI by reaching consumers, right when they’re about to purchase and when they’re near the product in the store,” said Pagliuca.

She said that creating the programmatic PMP enables OMG’s clients to have more control over purchasing screens they can guarantee is near or adjacent to their products in stores, unlike buying directly from the networks, which do not guarantee the same proximity. 

“We’ve been able to effectively capture and take advantage of these trends when [they’re] still in [their] infancy, and having the first-to-market programmatic point of purchase screens offering,” added Pagliuca. “And then we secured exclusive inventory that you can only buy through us if you’re buying it this way.”

As for curating the place-based networks selected to be part of the PMP, Jill Schnitt, OMG’s Outdoor Media Group’s president, cited technology, the best possible inventory and “measurement opportunities to show that what we put out in the marketplace helped influence any decisioning too,” she said. 

The media agency network has 90-day exclusive access to programmatic inventory with Cooler Screens and GroceryTV and 90-day “first-priority access” to Volta, along with non-exclusive access to programmatic inventory from GSTV (gas stations); Lightbox (malls); NRS Digital Media (convenience stores); Velocity (movie theaters); Screenverse Essential (grocery and retail stores); and Starlite (grocery, pharmacy, liquor stores and outdoor retail centers).

Jay Pattisall, global agency analyst at Forrester, credits OMG’s PMP approach for “their ability to score audiences and inventory using their audience platform.” But he was quick to add: “Tech-driven and deal-driven marketplace advantages are a temporary advantage. Media and marketing technology are an arms race. Competitors always catch up or leapfrog into the next.”

“The real value is what unique services and solutions can be developed as a result of these types of limited-exclusivity deals,” continued Pattisall. “What CMOs and heads of media should look for is the learning that comes from this and how to apply those insights in a scalable way in an environment where they will bid against competitors.”

The media partners in the deal with OMG believe they do solve some of those issues for CMOs.

“We recently surveyed grocery shoppers and discovered that 95% of them are still regularly going into physical stores to get their groceries,” said Nolan Johnson, director of ad partnerships for GroceryTV. “Omnicom’s new marketplace provides both endemic and non-endemic brands with the opportunity to bridge the gap between online and in-person retail media and capture attention in the real world.”

“Everybody benefits when shoppers have information at hand when they’re making purchase decisions,” added Arsen Avakian, co-founder and CEO of Cooler Screens. “Cooler Screens’ programmatic content activates consumer intent at the shelf during consumers’ moment of truth. Now Omnicom can leverage Cooler Screens’ in-store retail media network to measure attribution across the consumer path to purchase, from online to offline.”

And, in theory, that captured attention will inspire purchasing.

“It’s our job to listen to the market and understand what they need from a solutions standpoint,” said Sean McCaffrey, CEO of GSTV. “Retail media has just exploded, and at its simplest it draws a straighter line from investment to sales. Ultimately, it’s conversion-oriented media, meant to drive sales. Our audience [offers] a highly-contextual moment right before purchase at so many retail stores.” 

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