Amazon’s HQ2 Aimed to Show Tech Can Boost Cities. Now It’s on Pause

Arlington, Virginia, won a US-wide contest to host Amazon’s second headquarters. More than half of the giant project is now indefinitely delayed.

When Designing Customer Experiences, Don’t Confuse Speed With Ease

With the click of a button, you can buy almost anything under the sun from millions of sellers and have it on your doorstep in two days. Going to the airport? Download an app and skip to the front of the line. Need to send money to friends and family? A growing list of companies…