It’s no secret that brands want to be where consumers — and their wallets — are spending time. In July, Threads seemed to be that place, surging to over 100 million sign-ups in the first week, becoming the fastest-adopted platform, and perhaps, finally, an alternative to Twitter (now known as X.) But now, two months in, Threads has lost half of its user base, calling into question if the app has staying power or will join the digital wasteland alongside Clubhouse, Vine and BeReal.
“(Social media is) very fragmented now and you have to be really clear who your audience is, who you’re trying to talk to and where the best places to engage with them,” said Jayne O’Brien, head of marketing, product and loyalty at JetBlue. “We will test new things. But if we don’t see that it has the impact, we will shift our focus back to where we believe does have the most impact.”
It’s a test and learn approach, and marketers aren’t necessarily dedicating resources specifically to Threads. For example, at Athleta, engagement on the Meta-owned platform has dropped off and the team might back off on investing in the channel “rather than distract ourselves,” Julia Leach, Athleta’s recently appointed chief creative officer, told Digiday.
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