In a volatile advertising market, publishers’ sales teams need to be nimble, innovative and ambitious to keep RFP win rates up and ultimately keep ad revenue coming in the door. And given how fierce the competition has grown for brand deals, the old methods for selling media may be too antiquated to keep up with the demands of advertisers and agencies.
Over the past couple of years, chief revenue officers have shared how they’re reshaping their sales divisions to respond to this modern, if not tumultuous, ad market. From implementing generative AI tools into the workflow to adding seller incentives to taking a categorical approach versus a brand approach for client management, here is a mock-up of what a modern media company’s sales organization looks like based on some relatively recent shifts that publisher sales teams have undergone.
Brand-centric vs. categorical concentration vs. client-oriented
There’s been a steady movement from sales teams being brand-centric to being assigned to sell a specific advertising category where all of the clients a seller has fall under one sector like pharma, beauty or tech. And it makes sense for digital publishers that spent the better part of the past decade attempting to compete with platforms when it comes to advertisers’ scaled campaign budgets. Instead of showing a client a niche brand, sell them the whole portfolio.
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