‘Always On’ is at the heart of every ABM strategy — here’s why

As a B2B marketer, you are often caught trying to serve two masters: the need to drive engagement for specific campaigns or periods relative to the business vs. the overall goal to drive persistent ROI throughout the year. In any scenario, it’s becoming more clear that the “campaign” mentality no longer serves.

Even marketing’s cousin, advertising, has evolved. In the age of programmatic and audience-based, data-driven marketing, advertisers have already moved away from the campaign a
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Game over: The death of the sales funnel and leveling up attribution

It’s game over for the traditional customer journey.

Today’s consumer has fragmented the ancestral sales funnel by wandering freely across channels and devices in search of the best product or deal. The average consumer owns more than seven devices, using more than three each day, of which marketers typically only see one, according to the Data & Marketing Association’s 2017 Statistical Fact Book.

To put it a different way: The path to purchase has evolved from a two-dimensiona
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Will GDPR and blockchain live up to their hype in 2018?

Sure, General Data Protection Regulation (GDPR) and blockchain have been a hot topic for the past several months. But is either of them more than just a buzzword? I spoke to some marketers to see what they had to say about what 2018 holds for these two trends.

Blockchain could solve all our problems — or not
Seems like everyone is talking about blockchain, the distributed shared ledger that promises to keep transactions secure and anonymous. Most know it as the technology behind bitcoin. Ye
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Right behind the GDPR, there’s the ePrivacy Regulation

If your company is complying with the upcoming General Data Protection Regulation (GDPR), what about the ePrivacy Regulation?

While GDPR is finalized and scheduled for implementation on May 25, the accompanying ePrivacy Regulation is still in the approval process, and its language could change.

An “optimistic” forecast, Future of Privacy Forum Policy Counsel Gabriela Zanfir-Fortuna told me, is that the ePrivacy Regulation will be finally approved by the end of 2018, although the im
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Home Depot has considered buying a $9 billion logistics company so Amazon doesn’t

XPO Logistics has been a partner of both companies.

Home Depot has held internal discussions in recent months about a potential acquisition bid for XPO, a $9 billion publicly traded company that offers transportation, delivery and other logistics services for big retailers and brands, according to a person familiar with Home Depot’s thinking.

If Home Depot were to make an offer, one main impetus would be to keep XPO out of the hands of Amazon — which the home improvement retailer believes has also considered buying the logistics company, the source said.

Recode could not independently confirm Amazon’s interest in XPO, or if either Home Depot or Amazon have held talks with XPO. Both Home Depot and Amazon have been customers of XPO.

Spokespeople for all three companies declined to comment.

While XPO offers a wide range of logistics and freight transportation services, it is probably best known to consumers as the company that manages the home delivery of heavy items such as furniture and appliances for retailers. The company calls itself “the largest provider of last-mile logistics for heavy goods in North America.”

Earlier this year, the Wall Street Journal reported that XPO was one of the main companies Amazon planned to work with as it made a big push in furniture sales.

Over the last few years, Amazon has taken over more control of its logistics, buying stakes in cargo airlines, handling more package delivery itself and leasing thousands of its own truck trailers.

In 2015, XPO bought the trucking company Con-way for $3 billion, giving it a large fleet of its own trucks to offer freight transportation services. That same year, Home Depot named XPO the “Mid-Size Truckload Carrier of the Year,” according to an XPO press release.


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The MarTech Minute: A Vatican partnership, a name change and new hires

It’s a holiday week, but we are still seeing some exciting moves in the martech world. 
MarTech in Motion
HG Data announces new app
The app is available on the Salesforce AppExchange. The Lightning Data app allows customers to access technographics in Salesforce.

Dataxu launches Open AI for Ads
The product uses artificial intelligence to provide analytics to help marketers drive performance and reduce time on campaign management. The first algorithm included in the product is powered b
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Here’s how to check if you interacted with Russian propaganda on Facebook during the 2016 election

Not all users who saw that content, however, can take advantage of a new tool out today.

Facebook has rolled out its new hub to help some users figure out if they interacted with Russian propaganda during the 2016 U.S. presidential election.

The social giant’s tool — available here, through its Help Center — specifically allows users to see if they followed or “Liked” any pages and accounts set up by Kremlin-backed trolls on either Facebook or Instagram.

Over the course of the 2016 election, Facebook estimates that roughly 140 million users may have seen Russian propaganda in their News Feeds or on Instagram. Much of that content sought to sow social and political unrest around divisive issues like race, religion and LGBT rights.

But only a small slice of those 140 million affected users can actually take advantage of Facebook’s new tool, which it first previewed in November. That’s because the portal only aids those who directly followed one of the accounts or pages set up by Russian sources on Instagram and Facebook. It does not help users who may have simply seen Kremlin-sponsored content because their friends “Liked” it and it subsequently appeared in their own News Feeds.

Facebook’s new service also doesn’t allow users to check if they saw some of the roughly 3,000 election-timed ads purchased by Russia’s notorious trolls, known as the Internet Research Agency. About 10 million users saw those ads around the election, the company previously has said.

Facebook has said it would be “challenging” to find and notify every single user that may have seen content or ads generated by Russian agents.

Its efforts have nonetheless won it some plaudits from Capitol Hill, where the company’s top lawyer — joined by executives from Google and Twitter — faced a full grilling this November for failing to thwart Russian disinformation online. Exiting a trio of hearings, lawmakers like Democratic Sen. Richard Blumenthal urged all three companies to notify their users about Russian propaganda they may have viewed.

This is Facebook’s attempt to do that, though the company is unveiling the new portal at an interesting time: The Friday before the Christmas holiday, which is usually reserved for unflattering news dumps.

Facebook, however, previously pledged to unveil it before year’s end. And a company spokesperson told Recode that Facebook will promote the portal to users, though it’s unclear how.

For its part, Google told Sen. Blumenthal in a letter earlier this month that the company could not offer similar aid to YouTube users who had watched videos tied to dubious Russian sources. That’s because “content is accessible regardless of whether or not a user is logged in,” Google said, meaning it “would not be able to identify all those who watched a particular video.”


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Recode Daily: Eric Schmidt is stepping down as Alphabet chairman after driving Google from grad-student research project to global tech conglomerate

Plus, Facebook signs a deal with the world’s largest music label, Amazon streamlines its food delivery efforts, and say buh-bye to the biz buzzwords of 2017.

Eric Schmidt is stepping down as executive chairman of Google parent company Alphabet. Schmidt, who was Google’s CEO for a decade before taking over the chairman role and helping oversee Google’s transition into Alphabet, will remain on the company’s board, but in a “technical advisor” role focused on science and tech projects. Alphabet says it expects to appoint a “non-executive chairman.” [Kurt Wagner / Recode]

Facebook has taken its first real steps into the music business — which means YouTube may finally have a competitor for the music video business. The social network signed a deal with Universal Music, the world’s largest music label, to let users include bits of songs when they upload videos to Facebook and Instagram. But the deal does not give Facebook the right to create its own version of Vevo, the music video service owned by the music labels that generates most of its views on YouTube. [Peter Kafka / Recode]

Amazon has combined the leadership of all of its food-delivery efforts under rising-star executive Stephenie Landry, who launched and runs the company’s Prime Now express delivery service. Landry joined Amazon in 2004 and was a founding team member of Amazon Fresh; in the three years since its launch, she has led the expansion of Prime Now to more than 30 U.S. cities and 50 markets globally. [Jason Del Rey / Recode]

Is Steve Bannon running for president? Four months ago, Bannon was a supporting player to President Trump; now he has made himself the frontman of his own “take our country back” movement. In a substantial interview conducted during his recent Asia trip — a mirror of Trump’s — Bannon reveals what really went down in the White House, his unfettered thoughts on Javanka — and his own political ambitions. Meanwhile, a federal judge dismissed a lawsuit yesterday that accused Trump of violating the Constitution by continuing to own and profit from his business empire.[Gabriel Sherman / Vanity Fair]

The Winklevoss twins, Cameron and Tyler, invested their $65 million settlement from Facebook in bitcoin — their virtual currency stockpile is now worth around $1.65 billion. “We still think it is probably one of the best investments in the world and will be for the decades to come,” said Tyler, the right-handed Winklevoss. “And if it’s not, we’d rather live with disappointment than regret.” But be careful, bitcoin speculators! BTC prices tanked by 25 percent in the last 24 hours. [Nathaniel Popper / The New York Times]

Top stories from Recode

The founder of Timehop left Snap after less than a year.

Jonathan Wegener joined Snap in January to work on product. Now he’s gone.

Are biometrics a safe way to speed up airport security?

Clear CEO Caryn Seidman Becker answers all your privacy questions on the latest episode of Too Embarrassed to Ask.

This is cool

Buh-bye to the biz buzzwords of 2017.


[Read More …]

Recode Daily: Eric Schmidt is stepping down as Alphabet chairman after driving Google from grad-student research project to global tech conglomerate

Plus, Facebook signs a deal with the world’s largest music label, Amazon streamlines its food delivery efforts, and say buh-bye to the biz buzzwords of 2017.

Eric Schmidt is stepping down as executive chairman of Google parent company Alphabet. Schmidt, who was Google’s CEO for a decade before taking over the chairman role and helping oversee Google’s transition into Alphabet, will remain on the company’s board, but in a “technical advisor” role focused on science and tech projects. Alphabet says it expects to appoint a “non-executive chairman.” [Kurt Wagner / Recode]

Facebook has taken its first real steps into the music business — which means YouTube may finally have a competitor for the music video business. The social network signed a deal with Universal Music, the world’s largest music label, to let users include bits of songs when they upload videos to Facebook and Instagram. But the deal does not give Facebook the right to create its own version of Vevo, the music video service owned by the music labels that generates most of its views on YouTube. [Peter Kafka / Recode]

Amazon has combined the leadership of all of its food-delivery efforts under rising-star executive Stephenie Landry, who launched and runs the company’s Prime Now express delivery service. Landry joined Amazon in 2004 and was a founding team member of Amazon Fresh; in the three years since its launch, she has led the expansion of Prime Now to more than 30 U.S. cities and 50 markets globally. [Jason Del Rey / Recode]

Is Steve Bannon running for president? Four months ago, Bannon was a supporting player to President Trump; now he has made himself the frontman of his own “take our country back” movement. In a substantial interview conducted during his recent Asia trip — a mirror of Trump’s — Bannon reveals what really went down in the White House, his unfettered thoughts on Javanka — and his own political ambitions. Meanwhile, a federal judge dismissed a lawsuit yesterday that accused Trump of violating the Constitution by continuing to own and profit from his business empire.[Gabriel Sherman / Vanity Fair]

The Winklevoss twins, Cameron and Tyler, invested their $65 million settlement from Facebook in bitcoin — their virtual currency stockpile is now worth around $1.65 billion. “We still think it is probably one of the best investments in the world and will be for the decades to come,” said Tyler, the right-handed Winklevoss. “And if it’s not, we’d rather live with disappointment than regret.” But be careful, bitcoin speculators! BTC prices tanked by 25 percent in the last 24 hours. [Nathaniel Popper / The New York Times]

Top stories from Recode

The founder of Timehop left Snap after less than a year.

Jonathan Wegener joined Snap in January to work on product. Now he’s gone.

Are biometrics a safe way to speed up airport security?

Clear CEO Caryn Seidman Becker answers all your privacy questions on the latest episode of Too Embarrassed to Ask.

This is cool

Buh-bye to the biz buzzwords of 2017.


[Read More …]

Heineken Go Places: an interactive online job interview

The Heineken Company represents a worldwide network of more than 250 brands in 70+ countries. For potential employees this means opportunities all over the world: they can go places. Dutch agency, Superhero Cheesecake, developed a fun, interactive job interview, where applicants are put to the test, as part of a short online movie and website.

Background

The agency was asked to show potential employees that The Heineken Company is more than the famous beer brand. A company with a unique personality and a great company culture. The interview and website represent just that. With actual Heineken Company employees from all over the world as actors.

Heineken 3
 
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Strategy

Superhero Cheesecake created this interactive job interview where you apply online for an unspecified job at The Heineken Company. Showing potential employees what Heineken looks for in people and how the company operates. All in a fun, fast and innovative way.

It does not only tell you something about Heineken, but also about yourself. This makes it highly relevant for both audience and brand, making it one powerful brand experience.

heineken 2
 
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Process

The film and web content are seamlessly connected. It does not feel that you have to step out of the movie to take part in the interview. The minimalistic design approach and playful interface enables to impress and entertain its viewer without being intrusive.

Furthermore, the video is customised for each country, and for specific moments of the day. For example, at the start of the video the interviewer shows a watch with the actual, current time at the applicant’s location. Also, the choice of local beers and dishes in the film are based on the user’s current location. This meant that there was an enormous amount of short video snippets that needed to be dynamically stitched together, based on local data.

heineken 4 red button
 
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Outcome

Heineken Go Places is still going strong. The first results were beyond everyone’s expectations. Heineken has received over 300% more job applications via LinkedIn than in previous years. A lot of people engaged with the film: the average time spent on the site is more than 5 minutes. This is approximately the time it takes to complete the interview. And it won several awards at The FWA, Awwwards, SpinAwards and Eurobest.

This case was brought to you by the Dutch Digital Design collective

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